diff --git a/src/features/chatbot/actionCreators.js b/src/features/chatbot/actionCreators.js
index 4384283..e16f0d7 100644
--- a/src/features/chatbot/actionCreators.js
+++ b/src/features/chatbot/actionCreators.js
@@ -1,4 +1,6 @@
 import * as types from "./actionTypes";
+import api from "./api";
+import { sendHttpRequest } from "../../redux/actions/httpActions";
 
 export function summonWizard() {
   return { type: types.SUMMON_WIZARD };
@@ -7,3 +9,130 @@ export function summonWizard() {
 export function dismissBot() {
   return { type: types.DISMISS_BOT };
 }
+
+export function loadBotSession(botName, userKey, botType) {
+  return async function(dispatch, getState) {
+    try {
+      const state = getState();
+      const session = state.bot.session[botType];
+      if (session && (session.loading || session.loaded)) {
+        //a session exists, so check if a chat is open
+        if (!state.bot.chat.loaded && !state.bot.chat.loading) {
+          dispatch(initializeChat(session.sessionId));
+        }
+        return;
+      }
+
+      dispatch({ type: types.INITIALIZE_BOT_SESSION_STARTED, botType });
+      const externalId = state.frontendSession.sessionId;
+      const clientApplication = state.frontendSession.applicationCode;
+      const data = await dispatch(
+        sendHttpRequest(
+          api.getBotSession(botName, externalId, clientApplication, userKey)
+        )
+      );
+      dispatch({
+        type: types.INITIALIZE_BOT_SESSION_SUCCESS,
+        payload: data,
+        botType
+      });
+
+      dispatch(initializeChat(data.sessionId));
+    } catch (error) {
+      throw error;
+    }
+  };
+}
+
+function initializeChat(sessionId) {
+  return async function(dispatch) {
+    try {
+      dispatch({ type: types.INITIALIZE_BOT_CHAT_STARTED });
+      const data = await dispatch(
+        sendHttpRequest(api.initializeChat(sessionId))
+      );
+      dispatch({
+        type: types.INITIALIZE_BOT_CHAT_SUCCESS,
+        payload: data
+      });
+    } catch (error) {
+      throw error;
+    }
+  };
+}
+
+export function closeChat() {
+  return async function(dispatch, getState) {
+    try {
+      const { chatId } = getState().bot.chat;
+      if (!chatId) return;
+
+      const data = await dispatch(sendHttpRequest(api.closeChat(chatId)));
+      dispatch({
+        type: types.CLOSE_BOT_CHAT_SUCCESS,
+        payload: data
+      });
+    } catch (error) {
+      throw error;
+    }
+  };
+}
+
+export function saveMessage(messageSourceId, messageDate, messageContent) {
+  return async function(dispatch, getState) {
+    try {
+      const { chatId } = getState().bot.chat;
+      if (!chatId) {
+        //the chat is not yet initialized. The message will be stored on the client and sent to the server next time.
+        dispatch({
+          type: types.STORE_BOT_MESSAGE,
+          message: { messageSourceId, messageDate, messageContent }
+        });
+        return;
+      }
+
+      await dispatch(checkStorage(chatId));
+      const event = await dispatch(
+        sendHttpRequest(
+          api.saveMessage(chatId, messageSourceId, messageDate, messageContent)
+        )
+      );
+      dispatch({ type: types.SAVE_BOT_MESSAGE_SUCCESS, payload: event });
+      return event;
+    } catch (error) {
+      throw error;
+    }
+  };
+}
+
+function checkStorage(chatId) {
+  return async function(dispatch, getState) {
+    try {
+      const messages = getState().bot.storage;
+      if (messages.length === 0) return;
+
+      const promises = [];
+      messages.forEach(message => {
+        const promise = dispatch(
+          sendHttpRequest(
+            api.saveMessage(
+              chatId,
+              message.messageSourceId,
+              message.messageDate,
+              message.messageContent
+            )
+          )
+        );
+        promises.push(promise);
+      });
+
+      //wait to save all stored messages to keep the order
+      await Promise.all(promises);
+
+      //clear stored messages after save
+      dispatch({ type: types.CLEAR_BOT_STORAGE });
+    } catch (error) {
+      throw error;
+    }
+  };
+}
diff --git a/src/features/chatbot/actionTypes.js b/src/features/chatbot/actionTypes.js
index 4ba513d..d0d7b30 100644
--- a/src/features/chatbot/actionTypes.js
+++ b/src/features/chatbot/actionTypes.js
@@ -1,2 +1,11 @@
 export const DISMISS_BOT = "DISMISS_BOT";
 export const SUMMON_WIZARD = "SUMMON_WIZARD";
+
+export const INITIALIZE_BOT_SESSION_STARTED = "INITIALIZE_BOT_SESSION_STARTED";
+export const INITIALIZE_BOT_SESSION_SUCCESS = "INITIALIZE_BOT_SESSION_SUCCESS";
+export const INITIALIZE_BOT_CHAT_STARTED = "INITIALIZE_BOT_CHAT_STARTED";
+export const INITIALIZE_BOT_CHAT_SUCCESS = "INITIALIZE_BOT_CHAT_SUCCESS";
+export const SAVE_BOT_MESSAGE_SUCCESS = "SAVE_BOT_MESSAGE_SUCCESS";
+export const CLOSE_BOT_CHAT_SUCCESS = "CLOSE_BOT_CHAT_SUCCESS";
+export const STORE_BOT_MESSAGE = "STORE_BOT_MESSAGE";
+export const CLEAR_BOT_STORAGE = "CLEAR_BOT_STORAGE";
diff --git a/src/features/chatbot/api.js b/src/features/chatbot/api.js
new file mode 100644
index 0000000..482a32f
--- /dev/null
+++ b/src/features/chatbot/api.js
@@ -0,0 +1,27 @@
+import { get, post } from "../../api/axiosApi";
+const baseUrl = process.env.CHATBOT_API_URL;
+
+const getBotSession = (botName, externalId, clientApplication, userKey) =>
+  get(
+    `${baseUrl}/system/initialize-session/${botName}/${externalId}/${clientApplication}/${userKey}`
+  );
+const initializeChat = sessionId =>
+  get(`${baseUrl}/chat/initialize/${sessionId}`);
+const closeChat = chatId =>
+  post(`${baseUrl}/chat/close`, {
+    chatId
+  });
+const saveMessage = (chatId, messageSourceId, messageDate, messageContent) =>
+  post(`${baseUrl}/chat/message`, {
+    chatId,
+    messageSourceId,
+    messageDate,
+    messageContent
+  });
+
+export default {
+  getBotSession,
+  initializeChat,
+  closeChat,
+  saveMessage
+};
diff --git a/src/features/chatbot/botType.js b/src/features/chatbot/botType.js
deleted file mode 100644
index 3512fa9..0000000
--- a/src/features/chatbot/botType.js
+++ /dev/null
@@ -1,4 +0,0 @@
-export const botType = {
-  none: Symbol("none"),
-  wizard: Symbol("wizard")
-};
diff --git a/src/features/chatbot/components/BotsManager.js b/src/features/chatbot/components/BotsManager.js
index 64e9ef9..c9d1106 100644
--- a/src/features/chatbot/components/BotsManager.js
+++ b/src/features/chatbot/components/BotsManager.js
@@ -2,10 +2,15 @@ import React, { useEffect, useState } from "react";
 import PropTypes from "prop-types";
 import { connect } from "react-redux";
 import { bindActionCreators } from "redux";
-import { botType } from "../botType";
+import { botType, bots, userKey } from "../constants";
 import Wizard from "./Wizard";
 import { makeStyles } from "@material-ui/core/styles";
-import { dismissBot } from "../actionCreators";
+import {
+  dismissBot,
+  loadBotSession,
+  closeChat,
+  saveMessage
+} from "../actionCreators";
 
 const useStyles = makeStyles(theme => ({
   bot: {
@@ -24,13 +29,24 @@ const BotsManager = ({ bot, actions }) => {
   const classes = useStyles();
 
   useEffect(() => {
-    if (bot.type) setType(bot.type);
+    if (!bot.type) return;
+    setType(bot.type);
+
+    if (bot.type == botType.none) return;
+    actions.loadBotSession(bots.Zirhan, userKey.unknown, bot.type);
   }, [bot.type]);
 
+  const dismissBot = () => {
+    actions.closeChat();
+    actions.dismissBot();
+  };
+
   return (
     <div className={classes.botPosition}>
       <div className={classes.bot}>
-        {type === botType.wizard && <Wizard dismissBot={actions.dismissBot} />}
+        {type === botType.wizard && (
+          <Wizard dismissBot={dismissBot} saveMessage={actions.saveMessage} />
+        )}
       </div>
     </div>
   );
@@ -49,7 +65,10 @@ function mapStateToProps(state) {
 
 function mapDispatchToProps(dispatch) {
   return {
-    actions: bindActionCreators({ dismissBot }, dispatch)
+    actions: bindActionCreators(
+      { dismissBot, loadBotSession, closeChat, saveMessage },
+      dispatch
+    )
   };
 }
 
diff --git a/src/features/chatbot/components/Wizard.js b/src/features/chatbot/components/Wizard.js
index aa80c25..b528ce7 100644
--- a/src/features/chatbot/components/Wizard.js
+++ b/src/features/chatbot/components/Wizard.js
@@ -4,8 +4,9 @@ import ChatBot from "react-simple-chatbot";
 import { ThemeProvider } from "styled-components";
 import { useTheme } from "@material-ui/core/styles";
 import { useTranslation } from "react-i18next";
+import { bots, messageSource } from "../constants";
 
-const Wizard = ({ dismissBot }) => {
+const Wizard = ({ dismissBot, saveMessage }) => {
   const theme = useTheme();
   const { t } = useTranslation();
 
@@ -21,50 +22,68 @@ const Wizard = ({ dismissBot }) => {
     userFontColor: "#4a4a4a"
   };
 
+  const getMessage = message => input => {
+    const currentDate = new Date();
+    let messageToSave = message;
+    if (message.includes("previousValue") && input.previousValue) {
+      messageToSave = message.replace("{previousValue}", input.previousValue);
+    }
+    saveMessage(messageSource.bot, currentDate, messageToSave);
+    return message;
+  };
+  const validate = text => {
+    const currentDate = new Date();
+    saveMessage(messageSource.user, currentDate, text);
+    return true;
+  };
+
   const steps = [
     {
       id: "1",
-      message: t("Chatbot.Wizard.Message1"),
+      message: getMessage(t("Chatbot.Wizard.Message1")),
       trigger: "2"
     },
     {
       id: "2",
-      message: t("Chatbot.Wizard.Message2"),
+      message: getMessage(t("Chatbot.Wizard.Message2")),
       trigger: "3"
     },
     {
       id: "3",
-      message: t("Chatbot.Wizard.Message3"),
+      message: getMessage(t("Chatbot.Wizard.Message3")),
       trigger: "4"
     },
     {
       id: "4",
       user: true,
+      validator: validate,
       trigger: "5"
     },
     {
       id: "5",
-      message: t("Chatbot.Wizard.Message5"),
+      message: getMessage(t("Chatbot.Wizard.Message5")),
       trigger: "6"
     },
     {
       id: "6",
       user: true,
+      validator: validate,
       trigger: "7"
     },
     {
       id: "7",
-      message: t("Chatbot.Wizard.Message7"),
+      message: getMessage(t("Chatbot.Wizard.Message7")),
       trigger: "8"
     },
     {
       id: "8",
       user: true,
+      validator: validate,
       trigger: "9"
     },
     {
       id: "9",
-      message: t("Chatbot.Wizard.Message9"),
+      message: getMessage(t("Chatbot.Wizard.Message9")),
       end: true
     }
   ];
@@ -88,14 +107,15 @@ const Wizard = ({ dismissBot }) => {
         handleEnd={handleEnd}
         steps={steps}
         botAvatar={getAvatar()}
-        headerTitle="Zirhan"
+        headerTitle={bots.Zirhan}
       />
     </ThemeProvider>
   );
 };
 
 Wizard.propTypes = {
-  dismissBot: PropTypes.func.isRequired
+  dismissBot: PropTypes.func.isRequired,
+  saveMessage: PropTypes.func.isRequired
 };
 
 export default Wizard;
diff --git a/src/features/chatbot/constants.js b/src/features/chatbot/constants.js
new file mode 100644
index 0000000..81703eb
--- /dev/null
+++ b/src/features/chatbot/constants.js
@@ -0,0 +1,17 @@
+export const botType = {
+  none: "none",
+  wizard: "wizard"
+};
+
+export const bots = {
+  Zirhan: "Zirhan"
+};
+
+export const userKey = {
+  unknown: "Unknown"
+};
+
+export const messageSource = {
+  bot: 1,
+  user: 2
+};
diff --git a/src/features/chatbot/reducer.js b/src/features/chatbot/reducer.js
index b8220c9..605895a 100644
--- a/src/features/chatbot/reducer.js
+++ b/src/features/chatbot/reducer.js
@@ -1,6 +1,6 @@
 import * as types from "./actionTypes";
 import initialState from "../../redux/reducers/initialState";
-import { botType } from "./botType";
+import { botType } from "./constants";
 
 export default function chatbotReducer(state = initialState.bot, action) {
   switch (action.type) {
@@ -10,6 +10,49 @@ export default function chatbotReducer(state = initialState.bot, action) {
     case types.DISMISS_BOT:
       return { ...state, type: botType.none };
 
+    case types.INITIALIZE_BOT_SESSION_STARTED:
+      return {
+        ...state,
+        session: {
+          ...state.session,
+          [action.botType]: { loading: true, loaded: false }
+        }
+      };
+
+    case types.INITIALIZE_BOT_SESSION_SUCCESS:
+      return {
+        ...state,
+        session: {
+          ...state.session,
+          [action.botType]: {
+            loading: false,
+            loaded: true,
+            ...action.payload
+          }
+        }
+      };
+
+    case types.INITIALIZE_BOT_CHAT_STARTED:
+      return { ...state, chat: { loading: true, loaded: false } };
+
+    case types.INITIALIZE_BOT_CHAT_SUCCESS:
+      return {
+        ...state,
+        chat: { loading: false, loaded: true, ...action.payload }
+      };
+
+    case types.CLOSE_BOT_CHAT_SUCCESS:
+      return { ...state, chat: initialState.bot.chat };
+
+    case types.STORE_BOT_MESSAGE: {
+      const storage = [...state.storage];
+      storage.push(action.message);
+      return { ...state, storage };
+    }
+
+    case types.CLEAR_BOT_STORAGE:
+      return { ...state, storage: initialState.bot.storage };
+
     default:
       return state;
   }
diff --git a/src/redux/reducers/initialState.js b/src/redux/reducers/initialState.js
index 026f328..0bd3aa2 100644
--- a/src/redux/reducers/initialState.js
+++ b/src/redux/reducers/initialState.js
@@ -19,7 +19,10 @@ export default {
     type: null
   },
   bot: {
-    type: null
+    type: null,
+    session: {},
+    chat: { loading: false, loaded: false },
+    storage: []
   },
   ajaxCallsInProgress: 0
 };
diff --git a/webpack.config.dev.js b/webpack.config.dev.js
index 7b03efd..c5e0b88 100644
--- a/webpack.config.dev.js
+++ b/webpack.config.dev.js
@@ -26,7 +26,8 @@ module.exports = {
     new webpack.DefinePlugin({
       "process.env.REVERSE_PROXY_API_URL": JSON.stringify(
         "http://localhost:5050"
-      )
+      ),
+      "process.env.CHATBOT_API_URL": JSON.stringify("http://localhost:5061")
     }),
     new HtmlWebpackPlugin({
       template: "src/index.html",
diff --git a/webpack.config.prod.js b/webpack.config.prod.js
index 1c205a6..0275ec0 100644
--- a/webpack.config.prod.js
+++ b/webpack.config.prod.js
@@ -3,7 +3,7 @@ const path = require("path");
 const HtmlWebpackPlugin = require("html-webpack-plugin");
 const MiniCssExtractPlugin = require("mini-css-extract-plugin");
 const webpackBundleAnalyzer = require("webpack-bundle-analyzer");
-const CopyPlugin = require('copy-webpack-plugin');
+const CopyPlugin = require("copy-webpack-plugin");
 
 process.env.NODE_ENV = "production";
 process.env.PUBLIC_URL = "/reverse-proxy";
@@ -32,6 +32,9 @@ module.exports = {
       "process.env.PUBLIC_URL": JSON.stringify(process.env.PUBLIC_URL),
       "process.env.REVERSE_PROXY_API_URL": JSON.stringify(
         "https://toodle.ddns.net/reverse-proxy-api"
+      ),
+      "process.env.CHATBOT_API_URL": JSON.stringify(
+        "https://toodle.ddns.net/chatbot-api"
       )
     }),
     new HtmlWebpackPlugin({
@@ -52,9 +55,7 @@ module.exports = {
       }
     }),
     new CopyPlugin({
-      patterns: [
-        { from: 'public', to: 'public' }
-      ],
+      patterns: [{ from: "public", to: "public" }]
     })
   ],
   module: {